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Baktyiar Tokoev
CEO-FOX Hospitality Group

Baktyiar is head of RLA Global's hospitality and tourism division in Central Asia with 18 years of hospitality background within 5 star and luxury properties and a proven track record in Central Asia and Middle East hotel and tourism sector. His leadership in enhancement of product and services, streamlining internal operations, sales and marketing focus and fiscal discipline resulted in substantive increases in guest satisfaction, occupancy and profitability. Representing senior management, he has developed corporate brand standards, implemented guest satisfaction and financial excellence projects, overseeing hotel operations and exercising multidisciplinary oversight, coaching and developing professional teams, managing award-winning hotel and resort outlets

Baktyiar has a strong knowledge of the Central Asian and Middle East hotel markets due his hands-on involvement and leadership in multiple roles in luxury assets, fostering relationships with key stakeholders of the internal organisations of working tourism and hospitality establishments.

As a key member of the RLA Global team, his understanding of the cultural specificities of complex projects in Central Asia combined with his experience in the tourism and hospitality industry coupled with his strong business focussed approach are invaluable components in helping RLA Global clients achieve lasting commercial success with their investments.

In addition to his native language of Kyrgyz, Baktyiar is fluent in English, Russian and Turkish

Senior Consultant
RLA Global

September 2003 г. – Present

  • Leisure Development 

  • Resorts & Hotels

  • Destination Planning

  • Spa Consulting

  • Health, Wellness', Medical Tourism & Life Enhancing

  • Destinations

  • Project Financing

  • Asset Value Optimisations

Chief Executive Officer
FOX Hospitality Group

May 2003 г. – Present

  • Official distributor of RLA Global products and services in Kyrgyzstan, Kazakhstan, Uzbekistan, Tajikistan, Turkmenistan

  • Official licensed reseller of the American corporation ECOLAB/Lobster Ink in Kyrgyzstan, Kazakhstan, Uzbekistan, Tajikistan, Armenia, Azerbaijan, Ukraine.

Deputy General Manager
Park Hotel Bishkek/ Club Hotel Royal Beach/ Glavtour Travel Agency

September 2016 г. – 2023 г.

  • Strategic leadership of 3 largest tourism and hotel establishments within the group

  • Overseeing a wide range of concepts including 1 city hotel, 1 resort and travel logistic company

  • Preparation of annual strategic plan in collaboration with the stake holders

  • Direct accountability to develop corporate brand standards, guest satisfaction, financial goals along with commercial focus on new projects

  • Leadership in enhancement of product and services, streamlining internal operations, sales and marketing focus and fiscal discipline resulting in substantive increases in guest satisfaction, occupancy and profitability.

Duty Manager
Madinat Jumeirah Resorts, Dubai, UAE

April 2014 г. – August 2016 г.

Duty Manager/ Assistant Front Office Manager 
Hyatt Regency Bishkek, Kyrgyzstan

December 2009 г. – December 2013 г.

  • Luxury 5-star Resort (582 rooms, including luxury summerhouses and suites, 7 Luxury Malakiya Royal Villas)

  • Represented the Senior Management and overseeing 2 full-service luxury hotels operation with extensive health and wellness facilities, villas and beach facilities

  • “Hotel of the Year 2012” Award among all 114 Hyatt International properties (Park Hyatt, ANdAZ, Grand Hyatt, Hyatt Resorts & Spa and Hyatt Regency) for exemplary customer focus, financials, associate engagement and community involvement.

  • Overseeing hotel operations (Front Office, F&B, Housekeeping, Security and Engineering) with a strong concentration to Front Office operation, handling complaints, represent the management team during evening hours.

  • Successfully completed 1 year “HIPO Leadership Program” at Hyatt School of Management for high potential leaders.

Restaurant Supervisor, Joe's Cafe/ Japengo Cafe, Dubai, UAE

July 2007 г. – August 2009 г.

  • Managed efficiently over 20 direct reports, assisted Restaurant manager in handling financial reports, requisition, staffing, achieving monthly revenue, weekly rosters, monthly inventory, training of the staff on company F&B brand standards

  • Responsible for strictly adhere to the established operating expenses and that all costs are controlled

Hotel Trainee,
Rixos Sungate Port Royal, Beldibi, Turkey

May 2006 г. – October 2006 г.

  • Cross exposure in All Day Dining, Fine Dining, Room Service, Main Bar, Banqueting and Night Club.

Education Background

Postgraduate Education: PhD in Economy Program: Bishkek Humanities University, Bishkek, 2021-Present. Dissertation topic “Ensuring the competitiveness of the hotel and restaurant business in the Kyrgyz Republic in the context of the EAEU (Eurasian Economic Union)”
Postgraduate Studies: Economic Theory: Bishkek Humanities University, Bishkek, 2018-2021
The Master of Business Administration (MBA): Bishkek Humanities University, Bishkek, 2010- 2012
Bachelor’s Degree- Banking and Finance: International University in Kyrgyzstan, Karakol, 2005- 2010
Pre- Degree Program, Hotel Management/ F&B Administration: Kyrgyz -Turkish Manas University, Bishkek, 2004- 2007

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